After Sales Service
Something is wrong with your order? Don't hesitate to contact via email to firstname.lastname@example.org.
Please state your explicit problem and your order number so that we can correctly assign your complaint.
If your figure is damaged, please take sharp, high resolution pictures of the parts in question and attach them to your email.
If you have pieces of your figure missing, please take a picture of everything that actually was included together with the figure's box and paperwork and attach it to your email.